SALUNOTE

Website & Professional-Portal Terms of Use

Last updated: 2026-10-11 · Applies to: this website and its professional portal (the SALUNOTE app has its own terms — see the app terms of use).

Who we are

The Hyrcan Bio Data Team operates this website and the professional portal that sits behind it. Questions: contact@salunote.ch.

What this website is

This site presents the SALUNOTE app, registers doctors, nutritionists and trainers for the portal, and carries summaries that patients choose to send to their own clinician — end-to-end encrypted, so that only that clinician can read them — and the diet and movement plans clinicians write for their own patients, encrypted the same way so that only that patient's app can read them. Like the app, it is not a medical device and does not provide medical advice or interpret anyone's health data. Nothing published here is a substitute for a clinician's own judgement.

Using the public pages

The public pages are free to read and to link to. The text, images, and design are ours; please do not copy them wholesale into another product, and do not scrape, mirror, or automate against the site in a way that degrades it for other people.

The professional portal — who may register

Registration is open to doctors who are licensed to practise where they work, and to nutritionists and trainers who hold a qualification recognised where they work. Each enters their own name and the country where they work; a doctor gives a licence number, and a nutritionist or a trainer uploads their certificates. Upload only your own certificates, and only genuine ones. We verify each registration by hand before an account is opened — a nutritionist's or a trainer's against the rules for the country where they work — and we may decline or revoke an account without giving a reason, most often because we could not confirm a licence or a qualification.

Your portal account

Your account is personal. Keep your passphrase and your second factor to yourself, do not share a login with colleagues or staff, and tell us promptly if you think someone else has access. You are responsible for what happens under your account.

Your encryption key, and what losing it means. Before patients can send you anything, you set up a key in your browser, protected by a passphrase of your choosing and a recovery key we show you once. Keep the recovery key somewhere safe and separate from your passphrase. We cannot reset either of them and we cannot open your reports for you: if you lose both, the reports sent to you cannot be opened by anyone, and that is a consequence of the encryption, not a fault we can repair. If you replace your key, your QR card changes too and must be printed again; patients who already linked to you keep working with the key they linked to.

Your personal QR code and link identify you to your own patients. Print them, display them in your practice, share them with your patients — but do not resell them or pass them to another clinician to use as their own.

Reports patients send you

A patient links to you by scanning your QR code in the SALUNOTE app, and may then choose to send you a summary — each one by a deliberate act, never automatically. It arrives under a pseudonymous label the patient's app chose; we never learn who they are. It is encrypted on the patient's phone to your key, so we cannot open, read, analyse or annotate it, and the portal shows it to you exactly as the patient's app rendered it. That means:

  • deciding what a summary means for a given patient is your professional judgement, not ours, and the summary is only as accurate as what the patient entered. It is self-reported wellness and lifestyle data, not a medical record;
  • SALUNOTE is not a channel for clinical or urgent communication. A report can arrive at any time and an alert can be delayed or fail; nothing here replaces the way your patients normally reach you, and you have no obligation to us to read a report by any particular time;
  • you are the controller of any copy you print or save into your own systems, and your own professional and data-protection obligations apply to it;
  • reports are kept for 12 months and then deleted automatically, and you can delete one sooner. If you need a copy for the patient's record, print or save it before then;
  • the patient can unlink you at any time, and you can disconnect a patient. A report you have not yet opened is withdrawn when the link ends; one you have opened stays with you until it expires or you delete it.

Alerts. You can choose to be told by email, text message or Telegram when a report arrives. An alert says only that a report has arrived; it is a convenience, not a guarantee of delivery.

Plans you write for your patients

You can write a diet and movement plan in the portal and send it to a patient who linked to you. That means:

  • the plan is yours. You choose every food, amount, movement, note and daily figure in it. SALUNOTE does not suggest, generate or complete a plan, and does not check whether one suits a patient; it carries what you wrote, sealed, and the patient's app shows it as yours. You are responsible for its content, as you would be for a plan handed over on paper;
  • what you registered as decides what you write. A doctor writes diet and movement, a nutritionist diet only (with any daily targets), a trainer movement only. The portal offers only what your title covers, and the patient's app refuses a plan that goes beyond it;
  • diet and movement only. A plan cannot name a medicine or a dose, state a clinical finding, or tell anyone to take a medicine: the portal refuses one that does, and the patient's app would refuse it too. Anything about medication belongs to the way you normally care for your patients, not to SALUNOTE;
  • the calculators are arithmetic, not advice. Each one is a published formula, named on screen with its source, and its result depends entirely on the values you confirm or type and the choices you make — an activity factor, a protein figure per kilogram. It does not say what a result means for a patient. A figure you carry into a plan as a daily target is yours;
  • the libraries are reference material. Food values come from the sources named on our Data sources page and from recipes worked out from them; household measures, and the figures used to estimate the energy a movement takes, are approximations. Check what matters for your patient;
  • delivery. A plan waits on our server, encrypted, for up to 30 days, and you can withdraw it until the patient's phone collects it; after that it is the patient's. Whether and when the patient follows it is their choice, and they can stop. Like a report, a plan is not a channel for urgent or clinical communication;
  • your own foods, movements, libraries and templates. Add only material you have the right to use. We keep it for you, show it to nobody else, hold it to the same content rules as a plan, and delete it when you do.

Acceptable use

Do not attempt to reach another clinician's account or reports, probe or circumvent the sign-in, access-code or encryption controls, attempt to make the portal or the app send anything other than what a patient chose to send, put anything other than diet and movement content into a plan, an item or a template, upload a certificate that is not your own or not genuine, or use the portal or your QR code to send marketing to patients. We may suspend an account immediately where we see any of this.

Availability

The site and the portal are provided free of charge and as they are. We do not promise uninterrupted or error-free service, and we may change, suspend, or withdraw any part of them — including the portal itself — with reasonable notice where we can give it.

To the fullest extent permitted by law, the Hyrcan Bio Data Team is not liable for any loss arising from your use of this website or the portal. Nothing here limits liability that cannot be limited by law, including for death or personal injury caused by negligence.

Privacy

What we process, why, and for how long is set out in the website & portal privacy notice. Your rights under Swiss FADP and the GDPR are described there.

Changes

Material changes to these terms are published here before they take effect. Continuing to use the site or the portal after that means you accept them.

Your rights where you live

Nothing in these terms affects any mandatory consumer rights you have where you live.

← Back to the SALUNOTE app terms of use